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Ring in the New Year with Microsoft Teams Phones

By | Events

Ring in the New Year with Microsoft Teams Phones!

Microsoft Teams is a business communication powerhouse but the capabilities are far greater than most realize. Join Virtual Telecomm’s Jason Hulsewede to review options for enabling the Microsoft Teams Applications as part of your business communications strategy. We will cover Microsoft’s phone system benefits and challenges, and explain how leading UCaaS providers are integrating directly with the Teams application. Finally, we’ll discuss some amazing features that are slated to be released in the first half of 2021.



  • Microsoft Unified Communications History & Review Gartner Magic Quadrant
  • Options to Implement Teams as a Phone System
  • Leveraging a UCaaS Provider
  • Supported Handsets
  • Mobile Applications & Integrations
  • Upcoming Features

You’ll leave this presentation with knowledge about the Microsoft 365 business voice solution, an understanding of dial plans, what licenses are needed, and how the leading UCaaS providers can deliver integration with the Teams application.


About the Presenter

Jason Hulsewede


Virtual Telecomm

Jason Hulsewede is a Partner at Virtual Telecomm and has been in the telecommunications industry since 2003. At Virtual Telecomm, Jason leads the Business Development team, combining leading cloud phone and SD-WAN solutions with various internet connections to meet clients’ diverse business needs. Jason also manages Virtual Telecomm’s carrier relationships and is always evaluating best-in-class providers to add to our portfolio of next-generation technology services

We’re Dreaming of a Whiteboard Christmas

By | Events

Microsoft Whiteboard | Trivia | Surface Giveaways!

Last LouMUG of the year! Let’s make it count!

Join us for our final LouMUG of 2020! Jeremy Miller, executive director of enterprise architecture at Kentucky Community & Technical College System is going to SCHOOL us (see what we did there?) on Microsoft’s Whiteboard functionality. We’ll talk about how to get started with the Whiteboard and how to integrate it into your Microsoft Teams meetings.
But wait! There’s more!
We will round off our last meeting of the year with a fun game using the Kahoot! platform, so bring a secondary device to use as your remote control.
And, as is tradition, Santa will be sending two lucky winners a Microsoft Surface prize! We’ll be giving away a Surface Book and a Surface Pro. Must be present to win, so stick around with us until the end.
**Tweet @loumug a picture of yourself in your ugly holiday sweater for a second entry to the prize raffle! We still can’t be together but we can try to make it fun and festive!**

About the Presenter

Jeremy Miller,

Executive Director of Enterprise Architecture

Kentucky Community & Technical Colleges System

Jeremy is the Executive Director of Enterprise Architecture at KCTCS leading a team focused on delivering innovative, secure and scalable solutions.

Recognized as a Microsoft MVP, Jeremy is passionate about the community. He is the founder of the Central Kentucky Microsoft User Group and co-hosts the Tech Impostors podcast. He has a broad background in designing and supporting both cloud and on-premises systems, including work in various complex environments from hospitality to education to multi-national manufacturing companies.

Cyber Security Incident Response

By | Events

Cyber Security Incident Response: Making The Best of A Worst-Case Scenario

Ransomware is up 144% since the pandemic started. More than ever before, it’s highly likely you will experience a ransomware threat and in some cases, experience multiple infections. It’s forecasted that in 2021 that the average organization will get hit with ransomware every 11 seconds.

In this session, we’ll uncover the inevitable question of what happens post compromise:

-Steps to take and in what order after a compromise
-How and what to communicate to the insurance company
-Learn what to turn off, reboot and unplug
-Learn the best logging scenarios for successful prosecution
-How to interact with federal law enforcement
-Other best practices and tips and tricks from the trenches

Secure Cyber Defense is a cyber security specific service and consulting company in Dayton, Ohio. They are an Advanced Fortinet partner and offer a variety of managed cyber security services and solutions.

About the Presenter

Shawn Waldman, Secure Cyber Defense

Shawn is the founder and CEO of Secure Cyber Defense. He is a 20-year IT veteran and previously served in law enforcement.
Shawn was deeply involved with the FBI’s Criminal Justice Information System compliance framework, and ultimately wrote the compliance-training curriculum for other agencies and vendors. Shawn is a subject matter expert when it comes to FBI criminal justice compliance and speaks across the country on various topics related to cybersecurity and threat detection.

Don’t Get Scared Into the Cloud

By | Events

Can the cloud come back to haunt you?

“The cloud!” is all you hear. Ignite, VMworld, they’ve been hyper-focused on THE CLOUD. Does this mean if you’re not in the cloud you’re behind? Join Mirazon CTO Brent Earls and Mirazon founding partner John Ross for a lively discussion.
We’ll cover:
  • When the cloud is great
  • Fiscal responsibility when moving to the cloud
  • Things you can quickly/easily leverage in the cloud
  • When it’s perfectly fine to stay on-prem
  • How to stay on-prem SECURELY
Bring your questions!
**Tweet @loumug pictures of you in your Halloween costume on Friday, October 30 before 12:45PM EST to get a second entry to our prize raffle!**

Register Now!

Scram, Scams! Today’s Threat Landscape

By | Events

Step aside, Nigerian prices. Coronavirus phishing attacks take the throne.

With the explosion of the remote workforce and the general confusion around the pandemic and how to adjust to the “new normal,” many workers are overwhelmed and confused by scams and phishing attacks. How can you protect your team from falling victim? Join Mirazon’s networking engineer Rance Reinhardt as he walks you through today’s threats and what methods we can use to prevent being scammed.

Bring your questions!

About Rance:

Rance has been one of Mirazon’s networking engineers for 5 years. Before that, he served as a communications specialist in the Department of Defense. Today he spends his days setting up network security gear, slapping down ransomware and skateboarding.

Download the Slide Deck

Office 365 Automation

By | Events

Domo arigato, Microsoft Roboto

The name of the game in today’s business environment is automation! However, most businesses are not aware of all of the options available to them as Microsoft customers.
In this month’s meeting, HMB’s Russell Patrick will explore all of our options when it comes to automation in the Microsoft stack.
These options range from building bots with conversational automation services in order to build robotic process automations for day-to-day tasks.
We will look at Microsoft’s Cognitive Intelligence API, and then build a bot using conversational automation.
We will wrap it all up by building an automated robotic process using Microsoft’s Power Automate.
By the end of this session you will be able to talk intelligently about building robotic processes and how you can use these tools at your organization!
Bring your questions!

About Russell:

Russell is a Senior SharePoint Consultant at HMB. Having worked in SharePoint for seven years in three different capacities, Russell can answer almost everything on the topic. He is also involved with LouMUG, and wishes to bring SharePoint Saturdays back to the ‘Ville in the future.

Watch the Recording!

Latency for Dummies

By | Events

Your Servers, Your Network, The Cloud, Storage…

Latency in your environment can come from any or a variety of sources. At LouMUG this month we’ll pick apart the places latency can hide in your infrastructure and practical remedies to consider.
Mirazon CTO Brent Earls will discuss:
  • What is latency?​​
  • Interconnects​​
  • Network​​
  • Server​​
  • Storage​​
  • THE CLOUD!​​
  • Users​
Bring your questions!

This session is sponsored by DataCore’s vFiLO software-defined file storage solution!

Watch the Recording!

Teams Live Event: Teams Bots & Apps

By | Events

Join link: http://bit.ly/LouMUG052020

In conjunction with the fledgling Heartland Teams Users Group and EPOS Audio, we present:

“Empower Your Users with Bots and Apps in Microsoft Teams.”

Session Summary

Microsoft’s mission is to “empower every person and every organization on the planet to achieve more.”  Microsoft Teams is a service that empowers your team members through modern collaboration by the use of Chat, Channel Conversations, Meetings, Calling and full integration with our Microsoft 365 toolset.  But are you aware of the Microsoft Teams development platform and how it can be used to empower your team members even further by the use of Bots and Apps?  In this session we will provide an overview of the Teams development platform, showcase a variety of real world Bots and Apps, and provide resources to help get you on your way empowering your team members.

About the Presenter

Presenter Al Durham is Modern Workplace Technical Specialist with Microsoft.  He helps customers navigate the digital transformation journey and improve overall productivity in their business operations.  Al has over 23 years of technical, business and people leadership experience that helps him guide customers through critical decision making processes as they make their way to the cloud.

Bring your questions!

This session is sponsored by EPOS Audio, maker of gaming and enterprise audio equipment.

Download the Presentation

Al’s Teams Background to Download and Use

Teams Live Event: PowerShell, Your Way

By | Events

What the Shell??

PowerShell is one of the most awesome tools Microsoft has created in the past 20 years. It has the power of .NET combined with an easy to learn scripting language syntax. Join LouMUG this month for our first ever virtual event as Tony Morrow shows you how to take simple PowerShell code and elevate it to the next level.



  • What is PowerShell?
  • How does Tony uses PowerShell?
  • How to:
    • Install and use modules
    • Loop and pipe data
    • Create custom objects
    • Build advanced functions
    • And more

About the Presenter

Tony Morrow

Tony is the Principal Solutions Architect at Bellarmine University’s Information Technology Department. With 10 years of experience he is considered a jack-of-all-trades, assisting with managing the University’s network, security, and wireless infrastructure; server and virtual environment; and designs solutions using PowerShell whenever possible. Tony is an avid technology nerd and race car fan with more knowledge than any one person should have.

IT Governance

By | Events

“Ask Not What You Can Do For Governance, But What Governance Could Do For You!”

We all know the importance of developing a solid IT strategy. Join us this month as we discuss the importance of aligning IT investments with business strategy.


In this session:

  • Brief discussion about content.
  • Controlling content chaos, how culture can help
  • Driving change where appropriate.
  • Some automation tools that can assist, such as:
    • Azure Automation
    • PnP Provisioning Engine
    • Governance and DevOps controls to support business value.

About the Presenter

Matthew Workman

My name is Matthew, a fairly normal person trying to do as many good things as I can, and trying to share a positive attitude to influence people for the better. At the moment, I enjoy using technology to do that along with my employer HMB. I have been employed in the Louisville area for over 15 years for companies such as Mercer, Norton Healthcare, and Republic Bank. I have made it a personal mission to help organizations understand how technology can “compliment” culture, and so begins the story of productivity.