Teams: Administration Tips for the IT Pro
Join Ben Powell of Microsoft and Mike Erps of AudioCodes on Friday, June 28 for an update on Teams administration and compatible phones. We will cover roles, security and compliance, policies, operations and reporting, and troubleshooting and monitoring with live demos throughout! Bring your questions.
Ben will review:
- Teams Administrator Roles
- Teams Security & Compliance
- Teams Policies
- Teams Operations & Reporting
- Troubleshooting & Monitoring
Mike will review:
- Direct Routing
- Native Teams devices
About the Presenters
Ben Powell is a Technical Specialist at Microsoft, focusing in the voice, video and collaboration space. He has spent the past 12 years working in the UC and conferencing space, including Microsoft, Tandberg, Cisco, and Polycom. He is a Louisville local, but is originally from the Washington DC area.
Mike Erps is the Unified Communications Solutions Manager for North America at AudioCodes. In his role, he manages key alliance partner relationships to ensure alignment of roadmaps in both the short and long term.
Over the past 10+ years, Mike has focused heavily on voice communications and understanding how enterprises can leverage technology to advance their unified communication journeys. With a strong foundation in customer support, moving into a Solutions Engineer role and finally voice consultation, Mike’s expertise has led him into his most recent efforts, Business Development.