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Career Day

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Your internal and external brand and how to elevate yourself in IT

Join the TEksystems and Republic Bank panel for an opportunity to change gears and talk about the “soft skills” needed to advance in your career and feel more confident in your field.

Discussion topics include:
  • Connecting your personal and professional brand
  • Being part of the team!
  • Executive presentation: How to relate tech to the business
  • State of the market: Louisville, KY
  • When to take the leap?: Promotions, new career chapter, more responsibility, etc.


About the Presenters

Nicole Kronberger

Nicole Kronberger, Director of Business Operations, has been with TEKsystems for 9 years, leading different markets across the South East and building a vision within our market on how we’ll continue to evolve in an ever-changing IT industry.

Nicole is directly responsible for all sales, recruiting, and support personnel, overseeing the strategy and market operations to ensure the acquisition, growth, and retention of long-term customer relationships as well as providing input and guidance into our staffing process, recruitment, and retention activities.

Jeff Rouse

Jeff Rouse, Database Administration Manager for Republic Bank, has been with the Republic Bank for 4+ years and in the IT space for 23+ years, working with computer systems, networking infrastructure and the processes that make IT successful..

Jeff has dealt with networking infrastructure issues since token ring (bleh), and is intimate with all technologies and protocols that support network “plumbing”. He has also built a solid skillset in database administration, leveraging platforms such Microsoft SQL Server, Netezza, and DB2-LUW.

Mike Powers

Mike Powers runs the veterans and disabilities program for TEKsystems. This includes compliance for OFCCP, outreach, internal and external hiring, determining partnerships and charities, garnering internal support and growth from executive leadership and local office directors in 110 locations in 47 states, managing sourcing vendors, educate and train college and internal recruiting teams.

He also manages external facing engagements in the same areas. Prior, Mike recruited IT candidates globally and placed over 2000 people into positions with clients. He was in B2B IT sales for three years, locally, as well.

Robert O'Bryan

Robert O’Bryan, an Account Manager for TEKsystems, is in the Louisville, KY market, where he partners closely with business leaders to provide technology services through either resource needs and/or professional service solutions.

Robert specializes in IT infrastructure (physical, virtual, and cloud environments), information security, and risk/compliance spaces. Robert’s main goal is to provide value through a variety of offerings and partnership to bring solutions for major business drivers using technology to increase revenue, mitigate risks, and decrease unnecessary spending.

Josh Higginbotham

Josh Higginbotham is a Database Professional at Republic Bank and has been in the IT space for the last 5 years. He has worked in various roles including software development, database administration, and business intelligence. He’s an active speaker within the SQL community and the co-chapter leader of the Louisville SQL Server and Power BI User Group.

What’s New in Systems Center Configuration Manager

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What’s New in Systems Center Configuration Manager

Well…a lot.

Since 2015 Microsoft has been regularly updating Configuration Manager 3 times a year with new features and capabilities. Find out what is new in the current release (1902) and see examples of leveraging Configuration Manager for software installation, OS updates, desktop imaging, hardware/software reporting, and even some PowerShell automation.

About the Presenter

Tony Morrow

Tony is the Principal Solutions Architect at Bellarmine University’s Information Technology Department. With 10 years of experience he is considered a jack-of-all-trades, assisting with managing the University’s network, security, & wireless infrastructure; server & virtual environment; and designs solutions using PowerShell whenever possible. Tony is an avid technology nerd and race car fan with more knowledge than any one person should have.

Teams Administration

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Teams: Administration Tips for the IT Pro

Join Ben Powell of Microsoft and Mike Erps of AudioCodes on Friday, June 28 for an update on Teams administration and compatible phones. We will cover roles, security and compliance, policies, operations and reporting, and troubleshooting and monitoring with live demos throughout! Bring your questions.

Ben will review:

  • Teams Administrator Roles
  • Teams Security & Compliance
  • Teams Policies
  • Teams Operations & Reporting
  • Troubleshooting & Monitoring

Mike will review:

  • Direct Routing
  • Native Teams devices

About the Presenters


Ben Powell

Ben Powell is a Technical Specialist at Microsoft, focusing in the voice, video and collaboration space. He has spent the past 12 years working in the UC and conferencing space, including Microsoft, Tandberg, Cisco, and Polycom. He is a Louisville local, but is originally from the Washington DC area.

Mike Erps

Mike Erps is the Unified Communications Solutions Manager for North America at AudioCodes. In his role, he manages key alliance partner relationships to ensure alignment of roadmaps in both the short and long term.

Over the past 10+ years, Mike has focused heavily on voice communications and understanding how enterprises can leverage technology to advance their unified communication journeys. With a strong foundation in customer support, moving into a Solutions Engineer role and finally voice consultation, Mike’s expertise has led him into his most recent efforts, Business Development.

BrewMUG Social

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May’s LouMUG meeting will be at Mile Wide Brewery to kick off summer! We’ll snack on appetizers and two drinks will be on us. Stop by any time between 4:00 and 7:00 on Thursday, May 23!

Big Brothers Big Sisters is hosting trivia fundraiser at 7 if you want to stay and support the cause: http://tinyurl.com/bbbskytrivia

Azure MFA is the Way!

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Identity is the New Security Plane

Join Microsoft Senior Premier Field Engineer Jacques Guibert de Bruet for a breakdown of Azure MFA. We’ll learn when to allow, block, restrict or require MFA when accessing services and how to use Azure-specific methods for supplemental authentication.

Jacques will review:
• Security benefits
• Capabilities
• Implementation
• Q&A

About Jacques:

Jacques is a local Senior Premiere Field Engineer at Microsoft, specializing in identity and security. He also has extensive experience in Azure technologies and hybrid implementations.

Download the Presentation!

Going With the Flow

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Create and Automate Workflows with this Office 365 Tool

Join Russell Patrick of HMB as he shows us Microsoft Flow, a cloud-based software that allows employees to create/automate workflows and tasks across multiple applications and services. In this talk we will talk about what Flow is, how to use it and the benefits of it. We will also apply it to some common use case scenarios. Lunch will be provided!

Bring your questions!

About Russell:

Russell is a Senior SharePoint Consultant at HMB. Having worked in SharePoint for seven years in three different capacities, Russell can answer almost everything on the topic. He is also involved with LouMUG, and wishes to bring SharePoint Saturdays back to the ‘Ville in the future.

Register Now!

Staying Connected

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We All Need to Stay Connected

As the Landscape for Keeping Your Organization Connected Continues to Change, We’re Here to Update You

Join Virtual Telecomm at this month’s meeting. Jason Hulsewede and Mark White will give us an update on:

• Internet Connectivity
• Unified Communications as a Service

Yes, we’ll talk about Google Fiber.

Bring your questions!


About Jason:

Jason Hulsewede is a Partner with Virtual Telecomm and has been in the Technology Industry since 2003. Jason is a graduate of the University of Louisville and lives in Louisville with his wife Kate and two children, Holland and Buck.

About Mark:

Mark White founded Virtual Telecomm in 2004 and is a pioneer in the technology space with building and leading a team to support complex technology solutions. Virtual Telecomm is leading the way with helping clients design and deploy SD-WAN, UCaaS and security solutions that meet the demands of Corporate networks for voice, data and security.

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Yo, That’s WAC

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Windows Admin Center is FREE to use. Let’s look at it!

Windows Admin Center (WAC) comes free with Windows Server and allows you vast visibility and control over your environment.

This HTML5-based UI can be set up in minutes and can manage a wide variety of servers, roles, and functions. There are new releases every six months, and paired with an extensible API, WAC is always going to be getting new features.

We’re going to tempt fate and demo it live, so come wish us luck!

Bring your questions!

About Brent:
Brent Earls is the Chief Technology Officer at Mirazon, a local IT consulting services company. Brent has been with Mirazon for 12 years and has his MCSE, MCITP, VCP and VCAP. He has a degree in information systems from the University of Louisville.

Download the Slides

2019 Before It’s 2019!

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Windows Server 2019 is here! Let’s talk about it.

How time flies. It seems like just yesterday we were going over Windows Server 2016. Well, the 2019 version is out now and it’s got some changes!
In this presentation, Brent will review:
  • Long-term service branch vs semi-annual channel deployment models
  • Licensing
  • Desktop experience
  • Server Core app Features on Demand
  • Windows Defender Advanced Threat Protection
  • Storage Migration service
  • Linux containers
  • Kubernetes support
  • Encrypted networks
  • Low Extra Delay Background Transport
  • Persistent Memory support for Hyper-V VMs
  • Linux subsystem
Bring your questions!
About Brent:
Brent Earls is the Chief Technology Officer at Mirazon, a local IT consulting services company. Brent has been with Mirazon for 11 years and has his MCSE, MCITP, VCP and VCAP. He has a degree in information systems from the University of Louisville.

Download the presentation!

Microsoft 365

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The hard part of the cloud is not the technology planning or implementation.  The hard part of the cloud is ongoing meta-layer management of the services running in or on top of the cloud.  Order of magnitude harder than the ongoing management of the cloud is the integration of “cloud operations” with the existing operations of the rest of the portfolio.  Read more about the strategic opportunity of cloud operations integration here.

Specifically for Office 365 and Microsoft 365, there are a handful of core operational integration topics that must be addressed:

  1. Monitoring—how will the end-user-experience be monitored, and how will that monitoring integrate into the existing investments in tooling and processes that support the rest of the portfolio?
  2. Major Incident Management—using the Monitoring scenarios as one of the inputs, what are the specific Major Incident Scenarios and workflows that need to be addressed within the existing company-wide Major Incident Management workflows?
  3. End-User Support—what are the core metrics that need to be aggressively driven during deployment and in run state, and what are the tools and automation that can be immediately plugged into the existing Help Desk tiers and workflows to a) increase resolution rates at lower tiers and b) to consider pushing automation directly to a subset of end-users to further reduce Help Desk calls and to improve user experience
  4. Evergreen Management—managing the rate of change delivered by cloud provider
    1. Backend Services—what are the inputs for information, how should they be triaged, how should they be driven to a) avoid impact and b) report measurable business value?
    2. Clients—what are the release cadences for Windows Clients and Office Clients (Pro Plus), and how should those be managed within the context of the existing change, release and client build management processes and workflows?

This LouMUG session will cover the most critical points of each of the four bullets above.

Download the Presentation!

About Carroll Moon:

Carroll Moon is the Co-Founder and CTO of CloudFit Software, a Microsoft Preferred Supplier and Microsoft Gold Partner that provides managed services to Microsoft’s Product Groups, including the Office 365 Product Group.  Beyond Microsoft’s Product Groups, CloudFit Software delivers Managed Digital Transformation allowing enterprises to have greater velocity to value with their Digital Transformation initiatives, including their cloud initiatives.  Prior to CloudFit, Carroll spent 17 ½ years at Microsoft including 10 years leading Service Management for Office 365.  While at Microsoft, Carroll led the engineering teams for Office 365’s internal tooling, internal monitoring, and customer-facing service management features including dashboards and APIs.  Carroll also spent 4 years in Microsoft Services innovating with Microsoft’s largest enterprise customers to help them move more quickly to the cloud with laser focus on the business and successful run-state.  Carroll lives in Lynchburg, Virginia with his wife and two children.